Privacy policy
Privacy Policy
Effective Date: March 27, 2026
1. Introduction
Welcome to Chimertech Pvt Ltd (“Chimertech”, “we”, “our”, or “us”).
We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website www.chimertech.com
, purchase our products, or use our services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
a) Personal Information
Full name
Email address
Phone number
Billing and shipping address
Payment details (processed via secure third-party gateways)
b) Account Information
Login credentials
Preferences and saved details
c) Transaction Information
Order history
Payment status
Delivery details
d) Technical & Browsing Information
IP address
Browser type and device information
Operating system
Website usage and interaction data
e) Communication Data
Emails, chats, or form submissions
Customer support interactions
f) Marketing & Behavioral Data
Pages visited
Time spent on site
Ad interactions and campaign engagement
3. How We Use Your Information
We use your data to:
Process and fulfill orders, including payments and deliveries
Provide customer support and respond to inquiries
Improve website functionality and user experience
Send updates, offers, and marketing communications (with opt-out option)
Analyze user behavior and website performance
Prevent fraud, unauthorized access, and misuse
Comply with legal and regulatory requirements
4. Data Storage & Retention
Your data is stored on secure servers and Shopify infrastructure
Transaction-related data is retained for a minimum of 5 years for legal and tax compliance
Personal data is retained only as long as necessary for business purposes
Upon request, personal data will be deleted within 30 days, unless required by law
5. Data Sharing & Third Parties
We do not sell your personal data.
However, we may share your information with:
Payment Gateways (for secure transactions)
Shipping & Logistics Partners (order fulfillment)
Analytics & Marketing Tools (Google Analytics, Meta, etc.)
Service Providers (hosting, CRM, customer support)
Government or Legal Authorities, when required
All third parties are required to maintain confidentiality and comply with applicable data protection laws.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Improve website performance
Understand user behavior
Personalize content and advertisements
Enable remarketing and behavioral advertising
You can manage or disable cookies through your browser settings.
7. Security Measures
We implement industry-standard security practices, including:
SSL encryption for secure data transmission
Secure payment processing (PCI-compliant providers)
Restricted data access controls
Regular monitoring and security audits
However, no digital system is completely secure, and users should take precautions when sharing personal data online.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
Access your personal data
Correct or update your information
Request deletion of your data
Withdraw consent for marketing communications
Request a copy of stored data
To exercise your rights, contact:
📧 research@chimertech.com
9. Do Not Track (DNT)
Our website respects Do Not Track (DNT) browser settings.
If enabled, we do not track your activity for marketing purposes.
10. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices of these third-party platforms. Please review their policies before sharing information.
11. Children’s Privacy
Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal data from minors.
12. Changes to This Policy
We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated effective date.
13. Contact Information
For any questions, concerns, or data requests:
📧 research@chimertech.com
🌐 www.chimertech.com